Kintaro Publishing

Find answers to common questions about orders, shipping, and support. Get the help you need directly from the Kintaro Publishing team.

Help Center | Kintaro Publishing – Orders, Shipping & Support

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Account Management

What is your cancellation policy?

How do I cancel my order?

Order cancellation: effortless order cancellation made simple

Cancellations & Order Changes

Unlocking the Benefits of Your Customer Account

Product related queries / Books

Getting Started

How to I contact the Kintaro Publishing Team?

Need Help? Contact Us Here!

How long does delivery take?

How do I track my order?

What if my package gets lost or arrives damaged?

How much does shipping cost?

What is your shipping policy?

My order was marked delivered but it’s not here.

Can I edit or add anything to my order?

What do I do if I receive the wrong item in my order?

Changing shipping address

Track your order and delivery notifications: stay informed every step of the way

Orders & Shipping

How do I apply promo/discount codes?

How do I use my benefits/rewards points?

Payment errors: demystifying payment errors during checkout: common causes and solutions

What payment methods do you accept?

Payments & Billing

How does Kintaro Publishing use my personal data?

What data do you collect automatically?

Do you share my information?

How can I access or delete my personal info?

Are my payments safe?

Privacy & Security

Elevate Your Art Collection with Fine Art Giclée Prints on Museum-Grade Paper

Pre-Ordering Unavailable Books

Elevate Your Style and Must-Haves with Kintaro Publishing's Unique Merchandise

Product Information

What do I do if my item(s) arrives damaged?

How do I make a return?

What’s your return policy?

When will I get my refund?

Returns & Refunds

Checkout & Shopping Help

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Account Management

Cancellations & Order Changes

Getting Started

Need Help? Contact Us Here!

Orders & Shipping

Payments & Billing

Privacy & Security

Product Information

Returns & Refunds